NameKelly Crabbé
Date of BirthJuly 31, 1983
Place of BirthLeuven
Mobile+32 479 69 55 60
Email[email protected]

Personal Skills

  • Hands-on learner
  • Mother Hen of the team
  • Loves challenges
  • Out of the box thinker

IT Skills

  • Operating systems

    • Windows XP to 11 (Use and administration)
    • Windows Server 2003 to 2019 (Use and administration)
    • Mac OS (Desktop - Advanced use)
    • Linux - preferred distros are Arch or Red Hat based, but I can wing Debian just as well.
    • Cisco iOS - managed switch - basic use and understanding
  • Specific Software packages (Unless otherwise noted, skills include use and administration.)

    • Blackberry Exchange
    • Exchange Server 2003, 2010, Online
    • Active Directory (Func. Level from 2003 to current)
    • VMware vSphere and Horizon
    • Cisco Unified Communications Manager
    • Version Control : Git
    • Ticketing systems : TOPdesk, ServiceNow, Jira and automation with them
  • Scripting/Programming

    • HTML/CSS/SCSS : Currently doing a refresher
    • Lua
    • PowerShell
    • Bash
    • Ruby (on Rails)
  • Other notable skills

    • Proficient in using Markdown, LaTeX to generate documentation
    • Adobe Photoshop, Illustrator, LightRoom : Decent with all three
    • InkScape, DarkTable, Affinity Design and Affinity Photo


  • Dutch : Native speaker
  • English : Excellent
  • French : Good
  • German : Notes

Past Projects

  • Implementation of monitoring fully customized
  • Puppetizing a mixed Windows and Linux estate
  • Major migration Insurance Platform @ Amlin
  • Migration Windows XP to Windows 7 (400+ users) and then to Windows 10 including GPO, DFS and roaming profiles
  • Migration Windows Server 2003 to Windows Server 2016
  • Deployment of Ubuntu on company laptops; this involved customizing the ISO and creating an automated install for 6 types on 2 keyboard layouts in one ISO.
  • Inclusion of new company branches into current infrastructure


  • May 2021 - present: Systems and Network Engineer, Lineas NV Brussels

    • Implement Terraform, Ansible to automate provisioning and configuring
    • Migrate from ITRP to Jira Service Desk; with various sync options including automated user account creation.
    • Automated workflows and processes; ranging from deployments to user management.
    • Maintained, improved and reshaped the service desk tooling
    • Onboard Linux servers into the patch management process
    • Update documentation across the various estates
    • Transition team and company towards DevOps way of thinking and working
  • Apr 2018 — May 2021: DevOps Engineer MS Amlin

    • Use of Puppet, Foreman and Rundeck for automation
    • Monitoring applications and estate with icinga and elastic stack
    • Creation of interactive dashboards for monitoring in Grafana
    • Automation of deployments and patching cycles via powershell for several applications
    • Use of Jira as ticketing system, built working workflow between Jira, Confluence and Service Now
  • Apr 2017 - Apr 2018: Senior Technology Specialist, MS Amlin Brussels

    • Discover SPOFs across various AD domains, report on those and work out a mitigation plan
    • Document in-place procedures for hand off to outsourcing partner
    • Train outsourcing partner in infrastructure estate
  • May 2013 — Apr 2017: System Administrator, MS Amlin Brussels

    • Implemented, developed and tested automated OS patching of 100+ servers and 400+ desktops
    • Responsible for day-to-day management of 3 Active Directory domains, including virtual and physical servers
    • Responsible for complying with JSOX IT Security requirements; created and implemented automated verification methods
    • Made recommendations regarding information technology infrastructure overhauls
    • Maintained a flexible schedule and responded to after-hours and weekend emergencies
    • Implemented corrective plans of action for network performance issues including availability, utilization, and latency
  • Dec 2010 — May 2013: Service Desk Technician, MS Amlin Brussels

    • Created support documentation that empowered and enabled the user community to extend skills, leverage system features and find resolutions to questions without intervention from the support team
    • Configured hardware, devices and software to set up work stations for employees
    • Managed malware and other threats on consumer systems
    • Specialized in translating technical terms in clear language to a-technical individuals to promote cooperation
  • Mar 2009 — Jul 2010: Technical Support Consumer Products - Panda Antivirus Mechelen

    • Prepared a variety of different written communications, reports and documents to ensure smooth operations
    • Manual removal of various threats on consumer machines
    • Pre-sales contact for resellers
  • Oct 2008 — Feb 2009: Technical Service Officer, Schedom - Dommel Landen

    • Succeeded in clearing a 7000+ ticket backlog
    • Technical Support for ADSL1 and ADSL2+ with/without VoIP
    • Create documentation for clients and co-workers
    • Administer domain name services (reseller)
    • Base support for webhosting (Linux and Windows) and domain names
  • 2005 - 2007 : ComputingHost, voluntary administrator on forums

    • Ensure smooth operation of forum (Invision Power Board)
    • Ensure provided content was en par and not plagiarized
    • Assign hosting packages based on provided content
    • Resolving disputes
    • Contributed tutorials on Photoshop, Illustrator, PHP, Linux